The Reach Key West, Curio Collection by Hilton

Key West - Old Town
4-Star Hotel
7.9
Good
299 Reviews
Top Reasons to Book
  • Very Clean
    Guests rate the cleanliness 8.1/10
7.9
Guest Rating
Cleanliness
8.1
Staff
9.0
Location
7.8
Top Amenities
  • Free Internet Access
  • Wheelchair accessible
  • Restaurant(s)
  • Non-Smoking Rooms Available
  • Fitness center
Rooms

The Reach Key West, Curio Collection by Hilton - Amenities

  • Free Internet Access
  • Golf Course
  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Coffee shop
  • Hair dryer
  • Coffee/tea maker
  • Water sports
  • Refrigerator
  • fan
  • Fishing
  • Diving
  • Wheelchair accessible
  • On-site parking
  • outdoor pool
  • telephone
  • kitchenware
  • 24-hour security
  • Concierge services
  • Family Rooms
  • Massage services
  • Private Beach
  • Restaurant(s)
  • Snorkeling
  • English
  • Japanese
  • Non-Smoking Rooms Available
  • gift/souvenir shop
  • yoga room
  • Pub crawls
  • Smoke alarms
  • Fire extinguishers
  • First aid kit available
  • Cashless payment available

About

Hotel Features

Located in Key West's Old Town, this beachfront The Reach Key West, Curio Collection by Hilton features a 137-yard private beach and rooms with a private balcony. Duvall Street is 15 minutes' walk away. A refrigerator and flat-screen TV are standard in each room. The Reach Key West, Curio Collection by Hilton also includes an en suite and bathrobes. Some suites and studios have a sofa bed. An outdoor pool is on site and the full-service Spa al Mare at an adjacent sister property, Casa Marina, is available to guests. The Key West Golf Club is 5 mi away. On-site activities, including scuba diving, snorkeling, deep-sea fishing and kayaking. Earnest Hemingway Museum is just 10 minutes' walk from the The Reach Key West, Curio Collection by Hilton.

Guest Policies

Check-in
After 16:00
Check-out
Before 11:00
Room Rates
All rates displayed are for double occupancy unless otherwise noted.

Important Information

Upon check-in, photo ID and a credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and fees may apply. Please note that the price is based on 2 guests. A fee of USD 20 is charged for each extra guest.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Reviews

7.9
  • Staff
    9.0
  • Cleanliness
    8.1
  • Location
    7.8
  • 6
    Pleasant
    Heather
    Couple
    • What did you like most?
      Ocean view, closeness to Duval, ability to go to other resort.
    • Was there anything you didn't like?
      Cleanliness of hotel, room floor was dirty, lack of daily housekeeping
  • 3
    Poor
    Jose
    Family with young children
    Not worth the money. False Advertising & Failure to Deliver
    • What did you like most?
      The location was good. The amenities looked okay but everything was so disappointing
    • Was there anything you didn't like?
      I had high expectations for The Reach by Hilton, but my stay was a complete disappointment and, frankly, a case of false advertising and failure to deliver services as marketed. The rooms looked nothing like the professional photos on the website — instead, they were old, worn, and in dire need of renovation. The beach was unusable, covered in thick, rotting seaweed with a strong, nauseating smell of decaying fish. This is not the pristine, relaxing beachfront experience the hotel promotes. The restaurant was equally disappointing — the menu provided was completely different from the one advertised online, removing several key items that influenced my booking decision. This was a clear misrepresentation of the property’s condition and amenities. The experience fell drastically short of the Hilton brand promise and what was paid for. This was a total waste of time, money, and vacation days.

Location

The Reach Key West, Curio Collection by Hilton
Key West, FL
7.8
Good
Location Score